1,863% revenue increase in the first 120 days post launch.

Overview

dogIDs was founded in 2005 by Clint and Lori Howitz with the sole purpose of improving  the lives of precious pooches. The organization uses the top-of-the-line superior  technology to create computer-guided laser engraving along with embroidery equipment  to create exquisitely made identification tags, collars, harnesses, and leashes.

Challenges

With an outdated platform, dogIDs was unable to grow their business efficiently. Slow  backend performance, limited functionality and no available imports for bulk data  delayed sales progress and created unnecessary headaches. Integration with other  systems was needed to increase productivity, along with the ability to make site  changes without a professional developer each time.

  • 1

    Slow backend process and Limitations on current website

  • 2

    Limited integration with other tools for enhanced functionality

  • 3

    No access to make changes on category pages

Our Solutions

Our first priority was to replatform the site to Bigcommerce. This upgrade provided easy  backend management and integrated with the other systems used by dogIDs. We  optimized the UX to increase conversions and SEO – and given their customers are  likely at the dog park – we used AMP to ensure mobile compatibility. For product  personalization, a custom real-time visualizer was added. We also built a donation  module to showcase the organization’s philanthropy and encourage customers to  participate.

  • Replatformed to BigCommerce

    Increased site performance, ease of backend management and bulk data  imports.

  • Upgraded System Integration

    Optimized key systems through Phase3 for complete marketing and UX  strategy.

  • Added feature customization

    Created product personalization with real-time visualizer and a donation  module.

Result

After replatforming, improving backend management and optimizing user experience,  dogIDs realized exponential conversion rates in the first few months.

+ 1,863 %

Improved online revenue within 120 days

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